The nurse is performing an admission of a 10-year-old boy. Which of the following actions will help the nurse establish a trusting and caring relationship with the child and his family? Select all answers that apply
A) The nurse should not minimize the child's fears by smiling.
B) The nurse should initiate introductions.
C) The nurse should not use formal titles at the introduction.
D) The nurse should maintain eye contact at the appropriate level.
E) The nurse should start communication with the child first and then move on to the family.
F) The nurse should use age-appropriate communication with the child.
B, D, F
Feedback:
Regardless of the site of care, nursing care must begin by establishing a trusting, caring relationship with the child and family. The nurse should smile, start introductions, give his or her title, and let the child and family know what will happen and what is expected of them. The nurse should also maintain eye contact at the appropriate level, communicate with children at age-appropriate levels, and, with a younger child, start with the family first so the child can see that the family trusts you.
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