Filtering of information is likely to occur when employees are communicating information to an ________ superior.
A. aggressive
B. intimidating
C. impatient
D. All of the choices are correct.
Answer: D
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Which of the following is a characteristic of the standard normal probability distribution?
A. The mean, median, and the mode are not equal B. The distribution is not symmetrical C. The standard deviation must be 0 D. The standard deviation must be 1
The process of _______ focuses on gaining an order as quickly as possible. In fact, advocates urge salespeople to structure the entire sales call as a prelude to closing or "asking for the order."
a. adaptive selling b. transactional selling c. consultative selling d. enterprise selling
Which statement about jargon is correct?
A) Jargon is effective when one is communicating with individuals in the same field. B) Jargon can help a computer technician explain a network problem to a nontechnical manager. C) Business writers should use jargon to impress their readers. D) Slang is a synonym for jargon. E) Jargon should be avoided in all business situations.
Common law judicial decisions that serve to protect the interests of consumers are not classified as consumer law.
Answer the following statement true (T) or false (F)