Which active listening skill involves demonstrating a learner mindset rather than a judger mindset?
A. summarizing
B. reflecting
C. holding judgment
D. sharing
E. paying attention
Answer: C
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Cam believes arriving to work 15 min early is extremely important to his work ethic. What value is Cam exercising?
A. budget skills B. creativity C. avoidance D. responsibility
A new coffee shop has set up a punch-card system where customers that receive 10 punches (one for each purchase in the shop) will then receive a free drink of their choice. This system is what type of customer relationship program initiative?
a. Engaging customers using social media b. Product customization c. Customer loyalty program d. Product placement program
When it comes to justifying sustainable marketing, U.S. marketers rationalize sustainability strategies using economics or bottom-line terms and arguments.
Answer the following statement true (T) or false (F)
The hub of a city's telephone network, which has direct connections to businesses and residences, is known as
a. the toll office b. the central office c. the toll-connecting trunk d. the tandem office