Suppose Coca-Cola required anyone who wanted to distribute Coke products must to also purchase a new candy product that Coca-Cola manufactures. This practice would be:
a. illegal per se as an exclusive dealing arrangement under the Clayton Act b. illegal per se as a tying arrangement under the Clayton Act
c. illegal as a tying arrangement if Coca-Cola had monopoly power
d. legal as a method of product innovation allowed by the Clayton Act
e. legal only because the candy requirement protected the company's sugar suppliers
c
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The study of guests is important because ______.
a. sometimes they do what you want and sometimes they don’t b. managing guests is like making cars—you have to study them to understand them c. your guest defines the value and quality of your service d. guest-focused organizations have higher employee morale
________ are one of two types of scaling techniques in which each stimulus object is scaled independently of the other objects in the stimulus set
A) Preference scales B) Comparative scales C) Non-comparative scales D) None of the above
An unfavorable flexible budget variance in operating income might be due to a(n) ________.
A) increase in sales price per unit B) decrease in sales volume C) increase in variable cost per unit D) decrease in fixed costs
Defining authentic leadership as something that grows in people over a lifetime and can be triggered by major life events is to define it as ______.
A. structural B. intrapersonal C. developmental D. charismatic