The term shoulder surfing refers to looking over one's shoulder while the person is keying in access information
Indicate whether the statement is true or false
TRUE
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Scrap is defined as a
a. finished unit of product that has no sales value. b. residual of the production process that has limited sales value. c. residual of the production process that can be reworked for sale as an irregular unit of product. d. residual of the production process that has no sales value.
Advertising is
A) identical to public relations. B) a non-marketing tool in the promotional mix. C) used specifically to promote goods, but not services. D) a paid form of nonpersonal promotion by a sponsor. E) a form of direct-response marketing.
When a group accepts an alternative in order to end a meeting, the group has reached a(n) ________ decision.
A. satisficing B. innovative C. constructive D. maximizing E. optimizing
In the context of departmentalization, dividing employees into groups based on the customers that a company serves most likely helps:
A. managers conduct a cash flow analysis. B. different departments better serve the regions within a country where its customers are located. C. companies focus on the needs of specific customer groups. D. managers conduct a social audit to assess the company' external performance.