Moral relativists solve ethical dilemmas according to time and place
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True
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Ali is old enough to have developed the capacity for mental scripts. Which of the following scenarios demonstrates enactment of a mental script?
a. An uncle gives Ali a present, and Ali says, “Thank you.” b. His mother smiles at him, and he smiles back. c. Ali recognizes that others might feel bad even though he feels good. d. A stranger appears, and Ali tries to crawl away from him.
By virtue of their organizational position, managers have the formal authority or power to give orders and approve or deny employee requests. This explains which type of power?
a. Personal legitimate power b. Personal referent power c. Organizational coercive power d. Organizational legitimate power
Your boss asks you to write a formal report on the impact of smoking on employee healthcare costs. Like nearly every writer of a research project, you should begin your research by A) reviewing secondary data in the library or on the Internet
B) interviewing your colleagues to solicit their input and feelings. C) preparing a questionnaire to distribute to your colleagues. D) conducting a field experiment.
Waiting-line models are useful to operations in such diverse settings as service systems, maintenance activities, and shop-floor control
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