Using phrases such as, ?I see? and ?uh-huh? while another person is talking are examples of
________.
A) paralanguage B) affect displays
C) back channel cues D) kinesics
C
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A decision-making team should keep the following in mind about taking a risk:
A. It may produce a failure or expensive side effects B. It may produce an innovative success C. Without it, no progress is possible D. All of the above E. None of the above
Which is an effective strategy to increase your chances of success with a hostile audience?
A. Pick apart the assumptions on which they base their values. B. Pretend that there are no differences in your values. C. Point out any values that you might share with them. D. Claim to agree with their values but then undermine them.
The last step in the process of conversation is
A) feedback. B) the closing. C) the business. D) feedforward.
Each of the following is presented in your textbook as a guideline for presenting visual aids except
A. Display visual aids where listeners can see them. B. Pass small visual aids among the audience. C. Display visual aids only while discussing them. D. Explain your visual aids clearly and concisely. E. Talk to your audience, not to your visual aid.