There are many factors to consider when leaders choose a decision-making style.

The most obvious consideration is the quality of the resulting decision, because making the correct decision is the ultimate means of judging the leader.


However, leaders also have to consider whether employees will accept and commit to their decision.

Research studies have repeatedly shown that allowing employees to participate in decision making increases their job satisfaction.

Of course, such participation has a downside employees view meetings as an interruption of their work when meetings are run ineffectively.

Communication & Mass Media

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Every individual has a unique ________ that affects how we interpret a speaker's message.

A. rhetoric B. context C. frame of reference D. channel

Communication & Mass Media

Chronemic cues, or those cues related to how people perceive, use, or respond to ________, and the accrual of messages are two notions that are interrelated.

A. time B. space C. computer-mediated communication D. the ideal self

Communication & Mass Media

John, a White American, wasn't sure what to do when he was called on to make a toast at his Filipino friend's engagement party. He "winged it," patterning his remarks after the last toast by the groom's father, and it was well received. Which of the following statements is true of John, considering he did not know exactly what to say?

A. John engaged in interpreting what the groom's father said. B. John engaged in an improvised performance. C. John engaged in translating what the groom's father said. D. John engaged in a third culture style of communication.

Communication & Mass Media

According to the National Communication Association, all of the following behaviors are considered to be examples of ethical behavior EXCEPT

A. withholding feelings and information in a significant interpersonal relationship. B. communicating in an honest, accurate, and thoughtful way. C. trying to both understand and respect others before evaluating or responding to their messages. D. condemning communication that degrades people through intolerance, distortion, or intimidation. E. sharing information, opinions, and feelings when dealing with significant relationship choices.

Communication & Mass Media