Empathy has been described as an attitude that engages a client in treatment. Which of the following best describes empathy?

a. acknowledging what the client is saying
b. accepting what the client is saying
c. understanding what the client is saying
d. judging what the client is saying


Answer: c. understanding what the client is saying

Social Work & Human Services

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Content analysis is:

a. A systematic method of analyzing text. b. A methodological version of survey research. c. A summary of field notes. d. The analysis of the substance of theories. e. The prediction of population change

Social Work & Human Services

_________________ is a technique used to ensure that translations of culturally specific concepts are effectively translated from English to another language.

a. Forward translation b. Back translation c. Multiple translation d. Indigenous translation

Social Work & Human Services

To help the board fulfill its governance role, the organization’s executive director should conscientiously observe all of the following actions and behavior EXCEPT:

A) Maintain sporatic communication with the board chair to clarify roles and discuss joint or separate responsibilities. B) Encourage the board or its finance committee to provide strong fiscal stewardship. C) Work with the board to hold an annual retreat involving the management team and the board D) Prevent staff, including the chief executive, from dominating discussions at board meetings.

Social Work & Human Services

Under current law, individuals who are disabled by virtue of alcohol addiction

A) may receive Social Security disability benefits through a representative payee. B) must be in treatment in order to receive Social Security Disability benefits. C) may not receive Social Security disability benefits. D) may receive Social Security disability benefits through a representativepayee and must be in treatment in order to receive Social Security Disability benefits.

Social Work & Human Services