Specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following EXCEPT:
A) ?disconfirmation.
B) ?hostile mindreading.
C) ?asking questions for clarification.
D) ?self-summarizing.
E) ?offering counterproposals.
C
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Which of the following immediacy behaviors indicate low involvement in a conversation?
a. nervous mannerisms and self-touching b. a monotone voice and a neutral face c. lack of eye contact and hesitating speech d. gaze avoidance and indirect body orientation
The general purpose is the primary goal of the speech that guides development of the topic
Indicate whether the statement is true or false
Concept speeches present ________
A) an opportunity for the speaker to advocate his/her stand on an issue. B) concrete things and events which the audience can consider C) key arguments of abstract ideas D) only one point of view
Responding to questions fairly and with an open mind can increase credibility
Indicate whether the statement is true or false