Mr. Hanlon was not sure if he understood the problem Kim’s mother was describing. Rather than tell her he was confused, which active listening strategy should he use to determine whether he had understood the problem?
A. ask closed questions to better clarify the content
B. use reflection for clarification
C. ask her to write down the problem
D. smile, keep silent, and just let her talk
B. use reflection for clarification
You might also like to view...
The belief that a topic, activity, or course of study will be useful for meeting future goals best describes:
a. expectation for success. b. self-efficacy. c. attainment value. d. utility value.
8. When would you use regression rather than correlation?
What will be an ideal response?
Describe "pedagogical content knowledge."
What will be an ideal response?
It is not possible to write a lesson plan for a process-oriented inquiry activity because the teacher doesn’t know in advance what the students will do
Indicate whether the statement is true or false.