An elderly woman was brought to the hospital by her son after a home invasion. The woman tells the nurse, "He said he was from the telephone company. When I let him in, he hit me and demanded to know where I hid my money

Luckily my son came home and the guy ran." Which nursing approach would be MOST appropriate? a. showing empathy for the woman's experience
b. assuming the son had been the one to hit his mother
c. expressing anger because the nurse had once been robbed
d. asking the woman why she let a stranger into her house


A
The most appropriate nursing approach to the elderly woman would be to show empathy for the woman's experience. There is no evidence that the nurse should assume that the woman's son had hit her. While the nurse may experience memories of her own experience, her anger should not be obvious during her encounter with the patient. Asking the woman why she let the stranger into her house is only placing blame and is not a therapeutic approach.

Nursing

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