Jakeel is a new sales representative with Sensations, Inc He attends a regional sales meeting, followed by a reception. He converses with three new sales people and an hour later forgets their names. This is an example of the following bad listening habit:

a. Faking attention: he pretends to listen but misses the message.
b. Empathetic listening: he is unable to be objective because her emotions are in the way.
c. Stereotyping; the speakers did not meet his standards, so he prejudged them.
d. Failing to observe nonverbal aids: he does not take note of the body language of the sales reps.


A

Business

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______ leadership is the process of leading others to lead themselves.

A. Transactional B. Visionary C. Empowering D. Directive

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Pepper Department store allocates its service department expenses to its various operating (sales) departments. The following data is available for its service departments:ExpenseBasis for allocation Amount RentSquare feet of floor space $24,000 AdvertisingAmount of dollar sales $30,000 AdministrativeNumber of employees $45,000 The following information is available for its three operating (sales) departments: Department Square Feet Dollar Sales Number of employees A 3,000 $280,000  6  B 3,400 $300,000  8  C 3,600 $420,000  10  Totals 10,000 $1,000,000  24  What is the total advertising expense allocated to Department B?

A. $30,000. B. $12,500. C. $ 9,000. D. $7,500. E. $10,800.

Business

In November, the appliance store priced its front-loading washing machines at $899.00 and sold 50 units. In December they reduced the price to $799.00 and sold 53 units. Which of the following statements is accurate regarding this situation?

A. Demand is inelastic and total revenue rose from November to December. B. Demand is inelastic and total revenue fell from November to December. C. Demand is neither elastic nor inelastic, but revenue rose from November to December. D. Demand is elastic and total revenue fell from November to December. E. Demand is elastic and total revenue rose from November to December.

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