Why is making frequent summaries of the facts and issues so important in Conflict Management?
a. The listener can then focus on the issues important to him or her and not get distracted.
b. The listener can use the summaries to keep the speaker on track of what is being said.
c. They are evidence that the speaker has been heard.
d. They are definite records the speaker cannot change.
c. They are evidence that the speaker has been heard.
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The rhetorical model of communication views communication as the practical art of discourse.
Answer the following statement true (T) or false (F)
You want to give your readers the most recent information at the ______ of whatever you are writing.
A. middle B. top C. bottom D. end
Colleen is determining the primacy and recency effect of her main ideas. What question is she answering?
A. Should my most entertaining example be in my introduction or my conclusion? B. Should my strongest ideas come first or last in my speech? C. How independent are my main ideas? D. Should my supporting materials be shown at the same time as my main ideas?
A speaker who decides to use secondary evidence as research for a speech on
earthquakes would a. interview a victim of an earthquake b. read an article written by a reporter who interviewed an earthquake victim c. watch a Hollywood movie about tornadoes d. all of the above e. none of the above