After Brenda failed to respond to two invoices, Dylan terminated her treatment

When Brenda called to give his office her new address and make her next
appointment, she was devastated to learn that her case had been closed.

How could
Dylan have avoided this situation?
A. Dylan should have made more effort to obtain closure with Brenda.
B. Dylan should have left the decision to terminate up to Brenda.
C. Dylan should have insisted that Brenda pay the first invoice in full.
D. Dylan should have considered whether to treat Brenda pro bono.


A

Social Work & Human Services

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Indicate whether the statement is true or false

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