Evidence suggests that many businesses may waste millions of dollars a year on quality-improvement strategies that don't improve their performance and may even hamper it. Based on this, evaluate the practice of management innovation in architecture critically.

Question

What will be an ideal response?

Answer 1

Several management techniques have been used by managers with a hope to reduce business uncertainties. However, virtually all management techniques focus on a specific problem confronting the organization, while ignoring possible effects of their proposed solution on other aspects of the firm. Such programs typically affect one or two legs of the organizational architecture stool without careful consideration of their effect on the others. As one obvious example, a too rigid insistence on just-in-time principles can lead to big customer service problems; adopters of JIT at least should consider increases in the staffing (and perhaps the incentive pay) of their customer service department to accommodate such change. Thinking in terms of organizational architecture can help managers evaluate expected benefits and costs of management innovations for their own companies. A sound knowledge of the organizational architecture framework can help managers considering one potentially valuable set of organizational changes to identify other facets of the organization that also require attention and complementary adjustment.