Effective and appropriate __________ assertion takes practice
Fill in the blank with correct word
empathic
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All of the following are suggestions for effective crisis communication EXCEPT
A) acknowledge the emotional component of the crisis. B) prepare in advance a statement that can be used if a crisis occurs. C) accept responsibility; do not blame other parties for the crisis. D) acknowledge the concerns of various audiences. E) de-emphasize the crisis by keeping the response as brief as possible.
Hearing is involved in the receiving stage of the listening response when we
a. attend to auditory stimuli in our environment. b. use an interpretation of stimuli. c. respond to a message. d. actively listen and confirm responses. e . engage in a critical thinking process
Histories include multiple stories and perspectives
Indicate whether the statement is true or false.
Fallacies can be intentional or unintentional
Indicate whether the statement is true or false