Which is the most effective statement in a letter to a customer denying a claim?
A) If you had followed the instructions, you wouldn't have overheated the battery pack.
B) You can purchase a replacement battery pack at a 30 percent discount.
C) Per company policy, we are unable to replace battery packs that have been damaged due to customer misuse.
D) We apologize, but, unfortunately, we cannot replace your battery pack at this time.
B
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Employment is a reciprocal relationship in that both the employer and the employee have rights and obligations.
Answer the following statement true (T) or false (F)
The main problem with email is the ____________________
a. sheer quantity of it b. inability to identify the author c. ability of anyone to write one d. lack of security
Capacity planning activities work in tandem with ______ and include resource planning, rough-cut capacity planning, and capacity requirements planning.
A. priority control activities B. priority planning activities C. capacity control activities D. capacity assessment activities
The demand for automobiles would be considered as independent demand
Indicate whether the statement is true or false