Bailey recently moved to a new city and is trying to find a new mechanic to do maintenance and repair on her car. She visits several places to judge their overall appearance, cleanliness, and organization and finally chooses a mechanic. Bailey was trying to overcome the ____ aspect of services.
A. heterogeneity
B. perishability
C. customer contact
D. intangibility
E. inseparability
Answer: D
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Western cultures judging people from other cultures who use their hands to eat rather than use utensils is an example of ______.
A. euphemism B. narcissism C. ethnocentrism D. altruism
How did the Emergency Quota Act affect immigration into the United States?
a. It initiated a government program that encouraged immigration for employment purposes. b. It made a fluctuating proportion of immigrants legal and made the rest entering the country illegal. c. It made all immigration illegal for several decades. d. It legalized immigration for people of specific ethnicities and nationalities.
Which of the following is/are true concerning pension plans?
a. The plan administrator serves in a fiduciary capacity for the benefit of employees. b. The employer cannot access assets in the pension plan except under specific conditions that vary, as a matter of pension law, by jurisdiction. c. The employer does not consolidate the assets and liabilities of the pension plan with its own assets and liabilities. d. The total amount of cash that the employer contributes to the pension plan over time is the total amount of pension expense that the employer must recognize in measuring net income. e. all of the above
The amortization of premium on bonds purchased as a long-term investment
A) decreases the amount of interest expense B) increases the amount of the investment account C) decreases the amount of the investment account D) increases the amount of interest revenue