Reactive service desks ____.

A. often have multiple people taking ownership of incidents
B. automate activities such as logging, tracking, and providing status updates
C. capture all pertinent data
D. meet clearly defined individual, team, and department goals


Answer: A

Business

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On September 12, Ryan Company sold merchandise in the amount of $5,800 to Johnson Company, with credit terms of 2/10, n/30. The cost of the items sold is $4,000. Johnson uses the periodic inventory system and the net method of accounting for purchases. The journal entry that Johnson will make on September 12 is:

A.

Accounts payable4,000 
Merchandise inventory 4,000

B.
Merchandise inventory5,800 
Accounts payable 5,800

C.
Purchases5,800 
Accounts payable 5,800

D.
Merchandise inventory5,684 
Accounts payable 5,684

E.
Purchases5,684 
Accounts payable 5,684

Business

What three things should you research prior to writing a resume?

A) The requirements and duties of a position. B) Your quali?cations for a position. C) A prospective company's mission statement and ?nancial outlook. D) All of the above. E) A and C.

Business

Verbal ____________________, such as previews, summaries, and transitions, help an audience recognize the organization and main points of an oral message

Fill in the blank(s) with correct word

Business

Dick works for First City Bank. When his spouse Elin is diagnosed with Lou Gehrig's disease, Dick asks to take temporary leave to care for her. First City discharges him. He files a suit against the bank under the Americans with Disabilities Act. Most likely, Dick can

a. recover for association discrimination. b. recover for reverse discrimination. c. recover for disparate-impact discrimination. d. not recover.

Business