Salespeople should do which of the following when product is delivered to customers?

A) Call the shipping agent to monitor delivery.
B) Supervise the installation process on site.
C) Offer training in the use or care of the product.
D) Change the price the customer needs to pay.
E) Unpack the product by hand.


C) Offer training in the use or care of the product.

Business

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Identify the correct statement about the trends in international union membership.

A. Worker representatives on boards of directors are much more common in the United States than in Western European countries. B. Coverage rates within the United States are much higher than in most other countries. C. In Western Europe, it is common to have union coverage rates of 80 to 90 percent. D. The union membership rate in the U.S. is second only to that of Denmark. E. U.S. employees tend to have a larger, more formal role in organizational decision making than in Western European countries.

Business

High-tech firms that function in a market with high technological uncertainty, high market uncertainty, and high investment costs are not likely to seek radical innovation

Indicate whether the statement is true or false

Business

To be branded, products must be differentiated. List the possible ways that physical products can be differentiated

What will be an ideal response?

Business

Typically, population parameters are designated by lowercase Roman letters

Indicate whether the statement is true or false

Business