What is organizational culture? What are the key elements of organizational culture?
What will be an ideal response?
Organizational culture describes the collectively shared values and norms of a firm's members. Values define what is considered important. Norms define appropriate employee attitudes and behaviors. Although invisible, corporate culture finds its expression in artifacts. Artifacts include elements like the design and layout of physical space (e.g., cubicles or private offices), symbols (e.g., the type of clothing worn by employees), vocabulary, what stories are told, what events are celebrated and highlighted, and how they are celebrated (e.g., a formal dinner versus a company BBQ when the firm reaches its sales target).
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