Which is the most appropriate method in handling the termination of patients a medical practice within an HMO?
A. The payer decides to terminate the relationship, sends a certified letter to the patient and the PCP, then receives the signed letters back from both patient and PCP.
B. The PCP sends a certified letter to the patient and the patient sends the signed letter back.
C. The PCP asks the payer for permission, then sends a certified letter to the patient, and receives the signed letter back from the patient.
D. The payer sends a certified letter to the patient and receives the signed letter back from the patient.
Answer: C
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Fill in the blank(s) with the appropriate word(s).