Because customers almost always have objections during the presentation or closing step of the selling process, all salespeople should anticipate and be prepared to respond to objections
Indicate whether the statement is true or false
TRUE
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Technical support refers to the service desk's ability to resolve incidents at the service desk without escalation to another level of support.
Answer the following statement true (T) or false (F)
. Stakeholders who possess the urgency attribute but have not power or legitimacy are considered:
a. dormant stakeholders b. discretionary stakeholders c. demanding stakeholders d. definitive stakeholders
According to IDEO’s brainstorming rules, how many ideas should be generated in a successful brainstorming session?
a. a minimum of 10 great ideas b. up to 100 ideas in a period of 60 minutes c. up to 10 ideas in a period of 60 minutes d. between 5 and 10 ideas
Supervening illegality of the object of a contract occurs in which of the following circumstances?
A) The offeror had an honest and reasonable belief that the object of the contract was legal when the offer was made, but later learned that the offer was illegal. B) The object of the contract is illegal to be performed by the offeree, but could be legally performed by a different party. C) The object of the contract is illegal where made, but would be legal in another location. D) The illegality existed when the offer was made. E) The object of the contract was legal when the offer was made, but has subsequently become illegal.