What is a benefit of active listening?
A) Enables you to solve a problem faster
B) Enables the customer to control the conversation
C) Allows the customer to feel in control
D) Enables more billable hours, which helps with business bottom lines
A
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The ____________________ attribute is used to merge cells across columns.
Fill in the blank(s) with the appropriate word(s).
To retrieve information located on the clipboard and place it in a Microsoft Office Word document, the user must click the location on the page and then use any of the following methods EXCEPT ________
A) CTRL + V B) File, Paste C) Home, Paste D) right-click, Paste
Which of the following can be found when an older computer is being used?
A) CRT B) Mouse C) HDMI D) Thunderbolt
To create a cover page using the Cover Page command, click the ____________________ tab.
Fill in the blank(s) with the appropriate word(s).