Rory is becoming frustrated with Andrew's lack of participation in their club. As more and more new members join, Andrew does less and less and eventually contributes almost nothing. Which of the following is the MOST effective way to deal with this social loafer?

A. Rory should keep the group's goal ambiguous to reduce pressure.
B. Rory should make sure to keep all conflict in the open with all the group members involved.
C. Rory should not name names, as doing so will only put Andrew on the defensive.
D. Rory should make the consequences clear so that Andrew understands how his behavior contributes to the group's goal.


Answer: D

Communication & Mass Media

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