Sparkling Clean, Inc. is considering implementing a system that will pay its cleaning workers based on the number of completed residential jobs, coupled with satisfactory ratings on random inspections to ensure quality. This system is new to the organization, and it is an example of __________ change.

A. adaptive
B. innovative
C. familiar
D. radically innovative
E. highly complex


B. innovative

Innovative change is the introduction of a practice that is new to the organization. This form of change involves moderate complexity, cost, and uncertainty. It is therefore apt to trigger some fear and resistance among employees.

Business

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The training of field workers is critical. Which of the following statements is not true regarding making the initial contact?

A) Interviewers should be trained to make opening remarks that will convince potential respondents that their participation is important. B) The interviewer should specifically ask the respondent's permission. C) The interviewer should be instructed on handling objections and refusals. D) The initial contact can result in cooperation or the loss of potential respondents.

Business

If a company issues depository receipts, then the corresponding shares need to be sent abroad

Indicate whether the statement is true or false

Business

With the development of new technology, an organization's failure to store backup copies of vital records off premises is not much of a concern

Indicate whether the statement is true or false.

Business

For twenty years, Maynardworks for Natural Gas Wells, Inc, which employs more than five hundred persons in two states. Natural Gas Wells drills for and mines natural gas to sell and transport to refineries, which in turn pipes liquefied gas to other

states. Maynard starts as an unskilled worker in the drilling fields. After a career of positive job evaluations and pay raises, Maynardis ultimately promoted to the position of chief of maintenance for a dozen wellheads. Five years later, a new employee, Oberto, is hired to oversee operations at all of the wellheads. Obertodemotes Maynard, who is now over the age of forty, and freezes his salary. Obertodemotes five other employees over the age of forty and places Maynard under the supervision of Pitt, who is twenty-three. Maynard overhears Pitt say, "We're going to have to do away with these oldmen.". Maynard quits and files a suit against Natural Gas Wellsfor employment discrimination. Should he prevail? Explain.

Business