Which of the following operational CRM technologies does the customer service department typically use?
A. Contact center, Web-based self-service, call scripting.
B. Sales management, contact management, opportunity management.
C. List generator, opportunity management, cross-selling and up-selling.
D. List generator, campaign management, cross-selling and Up-selling.
A. Contact center, Web-based self-service, call scripting.
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Franco has the permission of George to walk across his yard on the way to school. Franco now brings twenty of his friends across the yard, and they stop to play ball. In this case:
a. Franco is not guilty of trespass to real property, because he had George's permission to cross the yard. b. Franco's friends are not guilty of trespass to real property, because they were with Franco. c. Franco is guilty of trespass to real property, because he walked across the yard. d. Franco and his friends are guilty of trespass to real property, because they played ball in George's yard.
Trade fixtures remain the property of the landlord
Indicate whether the statement is true or false
Stockholders have a claim on future profits of a company
a. True b. False Indicate whether the statement is true or false
Data collected over several time periods are
a. time series data. b. time controlled data. c. cross-sectional data. d. categorical data.