A crisis team is working to admit a violent patient who has been both medicated and physically restrained. Which statement made to the patient is the best example of team function?

Question

a. The team leader tells the patient "I believe you're feeling very frightened right now. We can allow you to walk to the unit if you are willing to cooperate.".
b. A team member tells the patient, "Because you have been so violent we had to restrain you.". The team leader adds, "Try to cooperate with us. We really don't want to hurt you.".
c. A crisis team member says, "I know that you're feeling very frightened, but we'll help you feel calmer.". The admitting nurse says, "Do you feel you can do this without being agitated and physically violent?"
d. The admitting nurse states, "You were restrained because you are behaving very violently.". The crisis team leader adds, "Do you want to be carried into the unit, or will you go quietly?"

Answer 1

A
When working in a crisis team, there is one leader who does all the talking. Having several members of the crisis team talk is confusing to the patient.