Making eye contact with the client and encouraging the client to continue talking are examples of:
a. Attending skills
b. Worker service skills
c. Culturally-neutral skills
d. All of the above
a
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Match the key term with its description:
1. Interview schedule 2. Cognitive interview 3. Interpretive questions 4. Context effects a. The influence of question order on how questions are answered b. Questions added to a survey to help interpret respondents’ answers c. Follow-up questions to see how a question was interpreted by respondents d. A set of questions used for an in-person or phone survey
For the early Milan team, possible hypotheses about the family were restricted to those describing:
a. Symptoms b. Circularity c. Structure d. None of the above
Applicants become ________ after they reach an explicit agreement with a social worker concerning the problem to address, the goals to pursue, and the service plan to accomplish the agreed-upon goals
a. Clients b. Respondents c. Prospects d. Patients
Why must helping relationships be unequal in nature?
A. One person must be more knowledgeable than the other. B. People enter into the relationship for different reasons. C. They must involve people with different needs. D. They must involve people with different capacities.