________ is the factor in a person?s credibility that refers to his or her being perceived as
believable and honest.
Fill in the blanks with correct word
Trustworthiness
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The elements of a speech that make ideas clear or compelling are
called A.) claims. B.) supporting materials. C.) forms of argument. D.) warrants. E.) proofs.
List and define the five listening barriers outlined in your text. Choose one and provide an example of this barrier in your own life
What will be an ideal response?
If the mediator’s behavior changes slightly to match the eye contact or rates of speech of a disputant, ______.
A. over-accommodation occurs B. convergence occurs C. divergence occurs D. cultural matching occurs
What type of listening seeks to find the meaning and relevance of what's being said?
a. passive listening b. active listening c. expressive listening d. critical listening