This question has two parts; be sure to answer both. First, list and describe the four basic skills leaders need to have. Next, imagine that you are the manager of a technology (IT) help desk at a large law firm. Propose open-ended interview questions you might ask potential applicants to assess whether or not they possess these four basic skills.

What will be an ideal response?


Leaders need four basic skills:

1. Cognitive abilities—to identify problems and their causes in rapidly changing situations

2. Interpersonal skills—to influence and persuade others

3. Business skills—to maximize the use of organizational assets

4. Strategic skills—to draft an organization's mission, vision, strategies, and implementation plans

Students should propose open-ended interview questions that will help interviewers determine whether job applicants have these skills.

Business

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To understand and deal with other cultural or business contexts as a leader, that leader must first ______.

a. know which country she will be working in b. understand the challenges of working and communicating virtually c. identify which other countries and cultures she will have to learn about d. understand her own home context

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Which term refers to combining a question with a discussion of a product's FABs?

A. Marketing mix B. Product dramatization C. Sales presentation mix D. SELL sequence E. SWOT analysis

Business

Voice recognition systems have created new issues for the workplace, including what?

A) The expectation that employees will not be late as they have access to directions B) The creation of distraction and annoyance for others C) The expectation that dictated information will be accurate when transferred to text D) The expectation that receivers will be able to respond immediately to any inquiry E) The assumption that everyone else has access to the same technology

Business

Using the following year-end information for Bauman, LLC, calculate the current ratio and acid-test ratio: Cash$48,000Short-term investments 12,000Accounts receivable 45,000Inventory 225,000Prepaid expenses 12,500Accounts payable 86,500Other current payables 22,000

A. 1.09 and 4.77 B. 3.04 and 1.21 C. 3.16 and 1.21 D. 3.16 and 0.97 E. 3.01 and 1.21

Business