When employees are dealing with a chronic complainer (the "customer from hell"), it is important to:
A)
force the customer to pose a solution, especially if he or she does not like yours.
B)
repeatedly apologize.
C)
accept their interpretation of the problems without questioning it.
D)
All of the above.
A
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The adjusting entry to apply factory overhead to the work in process ending inventory includes
a. debiting Finished Goods Inventory and crediting Factory Overhead. b. debiting Work in Process Inventory and crediting Factory Overhead. c. debiting Factory Overhead and crediting Work in Process Inventory. d. debiting Factory Overhead and crediting Finished Goods Inventory.
How would deposits in transit be dealt with in a bank reconciliation?
a. added to company's book balance b. deducted from company's book balance c. added to bank statement balance d. deducted from bank statement balance
Describe what a business brief is and how it would be used as part of the entrepreneur’s planning process.
What will be an ideal response?
A police officer says to you, "I've pulled you over because you've been driving ten miles per hour beyond the speed limit." Following the principle of disarm the opposition, you should respond in this manner:
A) "Officer, there's been some mistake." B) "Would it be possible for me to pay my fine in cash?" C) "You must have been speeding in order to catch me." D) "You're right, I was speeding."