In the context of research from the Ethics Resource Center (ERC), which of the following statements is true of companies facing economic difficulties?
A. Organizational culture during economic difficulties has very little impact on individual employees' decisions.
B. The decisions and behaviors of company leaders are perceived by employees as a heightened commitment to ethics.
C. More-engaged employees of companies facing economic difficulties are less likely to report employees who behave unethically.
D. When employees perceive more management commitment, they becomeless engaged with the tasks assigned to them.
Answer: B
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SERVQUAL analysis ______.
A. uses defect rates in the production process to identify gaps between services customers expected to receive and what they actually receive B. is a method for doing gap analysis C. uses employee absenteeism rates to identify production defects D. is a predictive model applied to how target markets can be serviced
When a specific individual asked you a question, you should address your answer to
a. that specific person. b. the rest of the audience. c. that person and the entire audience. d. another audience member.
Stangl Inc. has provided the following data for the month of September. There were no beginning inventories; consequently, the direct materials, direct labor, and manufacturing overhead applied listed below are all for the current month. Work In ProcessFinished GoodsCost of Goods SoldTotalDirect materials$1,480 $7,410 $14,430 $23,320 Direct labor 5,280 17,670 34,410 57,360 Manufacturing overhead applied 3,770 8,700 16,530 29,000 Total$10,530 $33,780 $65,370 $109,680 Manufacturing overhead for the month was underapplied by $3,000. The company allocates any underapplied or overapplied overhead among work in process, finished goods, and cost of goods sold at the end of the month on the basis of the overhead applied during the month in those
accounts. Required:Determine the cost of work in process, finished goods, and cost of goods sold AFTER allocation of the underapplied or overapplied overhead for the period. What will be an ideal response?
The table below contains a list of four companies that have been rated (on a 1 to 5 scale with 1 being low and 5 being high) on three weighted performance factors. Which of the following statements regarding this information is best?
A) Phoenix is superior to American.
B) American is superior to Excelsior.
C) Mega is superior to Phoenix.
D) Excelsior is superior to Mega.