The effort it takes to manage your emotional expression is referred to as ___________
Fill in the blank(s) with correct word.
Answer: emotional labor
Communication & Mass Media
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List and discuss the five characteristics that distinguish microcultural groups from the dominant group.
What will be an ideal response?
Communication & Mass Media
Supplementary media can't be used to boost a speaker's credibility.
Answer the following statement true (T) or false (F)
Communication & Mass Media
Some scholars assert that conflict style is often determined simply by a person’s biological makeup
Indicate whether the statement is true or false
Communication & Mass Media
According to Jones and colleagues, the framework of mental toughness contains which two subcomponents?
a. belief and focus (page 167 left) b. confidence and anxiety control c. belief and anxiety control d. confidence and focus e. training and competition
Communication & Mass Media