As a service provider, one way to show you respect customers and are eager to assist as they approach is to ________.
A. simply point them in the direction they want.
B. continue whatever you are doing so you look busy.
C. grab the customer's arm to steer him or her in the right direction.
D. stand up if appropriate and offer assistance.
Answer: D
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Westport Company reports the following in millions: net sales of $25,300 for Year 2 and $22,640 for Year 1; end-of-year total assets of $14,875 for Year 2 and $13,680 for Year 1. Compute its total asset turnover for Year 2 and assess its level if competitors average a total asset turnover of 2.0 times.
What will be an ideal response?
A group of small sellers take the initiative and organize a new business entity to carry on wholesaling and possibly some production. This initiative is called a(n) ________
A) retailer cooperative B) franchise organization C) area-based cartel D) sponsored voluntary chain E) alternate selling channel
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Indicate whether the statement is true or false
It is unnecessary to apologize to customers for any inconvenience a problem
Indicate whether the statement is true or false