When Marquis was trying to close the sale with a customer, he used direct eye contact, a confident stance, and open gestures. He was using nonverbal messages _______

a. to secure help
b. to confirm self-image
c. to hide faults
d. to be believed


d

Communication & Mass Media

You might also like to view...

The American Polygraph Association and the National Research Council, as well as many psychologists, agree that polygraph lie detector tests are 80 percent accurate

A. True B. False

Communication & Mass Media

What the government and the news media define as news is often very similar

Indicate whether the statement is true or false

Communication & Mass Media

Of all media organizations, _________ are probably the most financially unstable

a. magazines b. newspapers c. television stations d. radio stations

Communication & Mass Media

A pie chart is a good way to show

A) trends. B) contrasts and proportions. C) complex concepts. D) unfamiliar topics. E) to a verbal message.

Communication & Mass Media