In her social work class, Chen Li learns that she needs to respond to clients' feelings with sensitivity and understanding. This fundamental skill for developing positive professional relationships is ______
a. empathy
b. warmth
c. genuineness
d. cultural competence
A
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Traditional problem-oriented recordings have a place to identify and focus upon strengths
a. True b. False
Describe a situation where a social worker's personal and professional values might be in conflict, and elaborate on the strategies to effectively resolve the dilemma
What will be an ideal response?
A social agency ought to be a place where a. open communication is the norm. b. clients are treated as the means to a just society. c. resources are allocated according to a core social worker's judgment, ratherthan abstract principle, such as fairness
d. conflict is limited and muted.
Which of the following is not a diversity issue to which the therapist needs to be sensitive?
a. Socioeconomic status b. Religious/spiritual orientation c. Taxation requirements d. Physical challenges