________ is a type of technology that allows online chats in real-time text transmission over the Internet between customers and service representatives.

A. Internet telephony
B. Instant messaging
C. Intelligent callback technology
D. Media blending


Answer: B

Business

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Strong verbs usually convey direct, ____________ messages

a. positive b. negative c. memorable d. primary

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To avoid paying the higher corporate tax to a foreign government, a multinational could set the transfer price for its goods entering the country for sale to an affiliate as ________ as possible

A) low B) high C) neutral D) proportional

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Information is a commodity that, when applied effectively, can result in higher growth and productivity.

Answer the following statement true (T) or false (F)

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A property that has been rented for 120 days and used for personal use for 40 days should be categorized as:

A. Primarily personal. B. Personal/rental. C. Primarily rental. D. All of these are correct.

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