Which of the following is the best intervention for a client who is illiterate?
a. Speak loudly and clearly.
b. Use symbols and images.
c. Personalize speech by using first name.
d. Use touch with speech.
ANS: B
Using symbols and images with which the client is familiar helps overcome the barriers of low literacy. The client with low literacy is not necessarily hard of hearing. Personalizing speech by using first name and using touch with speech do not help with understanding.
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A severely malnourished patient reports that he is Jewish. The nurse's initial action to meet his nutritional needs will be to
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