When asked to sign the surgical consent form, the patient has questions. The nurse notifies the surgeon, who talks with the patient again and then tells the nurse the questions have been answered
When the nurse again explains the purpose of the consent form to the patient, the patient says, "The doctor says this surgery is necessary. Do you think it is really necessary?" What is the nurse's best response?
a. "The doctor wouldn't schedule the surgery if it wasn't necessary."
b. "There are probably nonsurgical treatments, but they may not be as effective."
c. "This is a decision only you can make. What concerns do you have?"
d. "I think it is necessary, but I can call the doctor back if you want further information."
C
The nurse should not voice an opinion about a surgical procedure. "This is a decision only you can make . . ." both puts the decision making back on the patient, where it belongs, and also helps the patient express and perhaps clarify his thinking about the procedure. Telling the patient the doctor wouldn't schedule the surgery if it wasn't necessary doesn't answer the patient's question, nor does it explore the patient's concerns. "There are probably nonsurgical treatments . . ." is nonresponsive and nonspecific, and does not explore the patient's concerns. Although offering to call the doctor back may be appropriate, the statement beginning with "I think it is necessary . . ." voices the nurse's opinion about the necessity of the surgery; therefore, it is not the best answer.
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