Kanye from Challenge Appliances went through a training process to learn the importance of respecting individual differences. This is an example of which challenge/opportunity for organizations?
a. Workforce Diversity
b. People skills
c. Customer service
d. Sustainability
a. Workforce Diversity
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Safety and security are particularly important aspects of electronic service quality for ______.
A. a company that offers financial services B. a company that offers online education C. a company that sells shares online D. a company that sells garments online
If one department in a large organization is being reorganized, this can be considered what kind of change?
a. Radical from the position of senior leaders b. Incremental from the position of employees in the department c. Continuous from the view of the organization d. Discontinuous from the view of senior leaders
The bankruptcy courts are part of the federal court system
Indicate whether the statement is true or false
Working capital would NOT be used to pay for
A. what it costs to store inventory. B. what a firm owes suppliers. C. advertising expenses. D. the cost of new facilities. E. employee salaries.