Which of the following statements about individual disability income policies that use a two-part definition of total disability is (are) true?
I. During the initial period of disability, the insured must be unable to perform the duties of any gainful occupation.
II. After the initial period of disability, the insured must be unable to perform the duties of any occupation for which he or she is reasonably fitted by education, training, and experience.
A) I only
B) II only
C) both I and II
D) neither I nor II
Answer: B
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Which of the following statements is ethically questionable?
a. Effective communication should reflect personal values and company standards of ethical conduct. b. Managers should be certain to distinguish their opinions from facts. c. Unpleasant ideas should be stated as tactfully as possible to preserve self-esteem of the reader. d. Facts can be exaggerated as long as the purpose of the message reflects the reader's best interest.
A market share objective
A. is not recommended when sales for the total industry are declining. B. is not especially useful when sales for the total industry are increasing. C. is not especially useful when sales for the total industry are flat. D. is useful primarily in an industry where total sales are increasing. E. can be used effectively whether total industry sales are rising or falling.
Which of the following completes the statement,’______ is based on the shared beliefs, relationships, and actions of those in the community such that norms, behaviors, and values held and shared by individuals ultimately support a community reputation.’?
a. Social capital. b. Social currency. c. Reputational capital. d. Reputational currency. e. None of these.
What are three types of customer relationships that may not be beneficial to the firm?
What will be an ideal response?