Which of the following is a reason for organizations to employ social network analysis (SNA)?
a. To plan and record quality control activities such as product inspections, asset purchases, and material certifications
b. To enable anorganization to collect, document, assess, remediate, and attest to internal control processes and safeguards
c. To identify subject experts and set up mechanisms to facilitate the passing of knowledge from experts to colleagues
d. To decrease costs and improve customer service and reduce the overall investment in inventory in asupply chain
c. To identify subject experts and set up mechanisms to facilitate the passing of knowledge from experts to colleagues
Social network analysis (SNA) is a technique to document and measure flows of information among individuals, workgroups, organizations, computers, Web sites, and other information sources. Organizations frequently employ SNA to identify subject experts and then set up mechanisms to facilitate the passing of knowledge from those experts to colleagues.
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