Empathic listening differs from active listening in that
A. active listening is one kind of empathic listening.
B. empathic listening adds the goal of understanding.
C. empathic listening invites more feedback.
D. active and empathic listening are both purposeful.
Answer: B
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The concept of immediacy involves
a. verbal and nonverbal closeness strategies. b. logos and pathos. c. feedback and noise. d. probability and fidelity. e. abstract and concrete language.
All of the following are tips for delivering a speech except:
A) Take a slow, deep breath before beginning. B) Pause occasionally for the audience to respond. C) Speak with formality. D) Make eye contact with the audience.
According to Lea & Spears, the SIDE theory states that because of the lack of nonverbal cues
and visual anonymity, CMC users become deindividuated in relational formation. SIDE stands for __________. Fill in the blanks with correct word
Which of the following statements about presentational aids is not true?
A) They can increase the clarity of a message. B) They can make a speaker seem more dynamic. C) They can increase a speaker's confidence. D) All of these statements are true.