It is generally a mistake to allow the prospect to hold your catalog, price list, or brochure during a sales presentation.
Answer the following statement true (T) or false (F)
True
Be sure to control the visual aids and any materials you use in the presentation. New salespeople often make the mistake of handing prospects their catalog, price list, or brochures showing several products. When buyers are looking through these items, chances are that they are not listening.
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The salesperson was using ________ in her sales presentation when she asked, "I was so sorry to hear about the break-in at your warehouse. Is there any way that I can help you deal with this problem?"
A. persuasion B. acceptance signals C. communication control D. empathy E. a trial close
Vaikel Inc., an automobile manufacturing company, conducts a survey to find out people's opinion about its latest car, Vaikel 6.0, and their level of satisfaction with it
It requests a few people who recently purchased Vaikel 6.0 to participate in the survey and asks them to log on to a certain Web site at a given time. After they log on to the site, an online moderator runs a discussion about the car and allows the participants to respond. In this case, Vaikel uses a(n) _____ for conducting a survey. a. online panel provider b. Web community research program c. online focus group d. Web survey system
Given the choice to match, lead, or lag, the most common competitive pay policy is to match rates paid by competitors.
Answer the following statement true (T) or false (F)
Using an alternative workweek system has been found to increase employee absenteeism and tardiness
Indicate whether the statement is true or false.