Which of the following describes a voice's variation in pitch?

A) Articulation
B) Pitch
C) Volume
D) Inflection


Ans: D) Inflection

Communication & Mass Media

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According to your text, communicators who are ethical, effective, and expressive engage in all of the following behaviors EXCEPT

A) They point out the link between themselves and the material they are presenting. B) They attempt to provide material that will be valuable to the receiver because they respect the receiver's time. C) They cover as many topics as they can in a short period of time. D) They present material in a way that will be interesting for the receiver. E) They back their claims with solid research.

Communication & Mass Media

Appeals to emotions can sometimes alienate listeners instead of involving them.

a. True b. False

Communication & Mass Media

Paul was a former employee of a top retail chain for several years. When Paul's wife relocated to a new city, he accepted a position with a different retail company

He came in thinking his goal was to satisfy customers, but soon discovered the most important idea in the new company was to make money. Paul was experiencing: A. Conflict over differing core beliefs B. Opposition to weak communication styles C. Serious intercultural differences D. B and C

Communication & Mass Media

Compared to aiming a directional microphone perpendicular to a loudspeaker amp, aiming a directional mic at an angle to a loudspeaker amp generally produces:

a. a brighter sound b. a sound with more presence c. a fuller, but less bright sound d. a sound that is out of phase

Communication & Mass Media