Which of the following is NOT one of the factors to be considered when determining the span of control for a supervisor?
A. Supervisor's experience
B. Complexity of the jobs
C. Quality of the employees
D. Physical proximity
A. Supervisor's experience
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A customer at Jaquine, a French restaurant, complains to Brent, the owner, about a specialty dessert being unacceptable. Brent inspects the dessert and finds that the brie, a type of cheese, used in the dessert is overripe. Brent questions the new pastry chef, Mason, who acknowledges he should have substituted another type of cheese for the brie. Brent analyzes the situation and concludes that Mason should be put through additional training to avoid such mistakes in the future. What type of analysis has Brent performed in this situation?
A. a person analysis B. a needs assessment C. an organization analysis D. a task analysis E. a specialized skills assessment
If the goods required for the performance of a contract are destroyed without fault of either party prior to the time the risk of loss passed to the buyer, then the contract is voided.
Answer the following statement true (T) or false (F)
A performance management and evaluation system allows a company to identify how well it is doing, where it is going, and what improvements will make it more profitable
Indicate whether the statement is true or false
Which of the following summarizes the AIDA steps in the persuasive process?
a. Get attention, investigate options, create desire, encourage acceptance. b. Gain acceptance, invite questions, designate action, encourage action. c. Get attention, arouse interest, create desire, encourage action. d. Get attention, initiate action, discuss benefits, create acceptance.