The nurse manager is facing resistance to change from many staff nurses. Why should the manager work hard to address this resistance?
1. Resistance will keep the change from occurring at all.
2. Resistance from the late majority can keep others from accepting the change.
3. Resistance can negatively impact future client care.
4. Resistance allows others to take power from managers.
3
Rationale 1: Resistance generally does not completely prevent change, but it may stall or delay it.
Rationale 2: The late majority eventually does accept the change.
Rationale 3: Client care is always the most important reason that nurses do what they do. If the change does not improve client care in some respect, is it worth the effort? If resisters interrupt the work of the unit or refuse to provide care as directed by the change, the quality of care may suffer.
Rationale 4: Resistance is a normal part of change and does not mean that power has been diverted to the resisters.
Global Rationale:
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