What is the first step to improving how you express your feelings to others?
A. being aware of your nonverbal behaviors
B. being aware of your verbal behaviors
C. practicing how you communicate verbally
D. asking others for feedback
Answer: A
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The problem is that persuasion cannot be done ethically and legally
Indicate whether the statement is true or false
The _____ approach focuses on the media pathway from the sender to the receiver and assumes the media message influences the viewers
a. mass media effects b. linear model c. uses and gratifications d. cultivation
Claire has had negative group experiences in college. She always seems to get stuck doing the bulk of the work, and her group members have always had terrible communication skills. Therefore, at work, when her boss proposes putting her on a task force, she is immediately apprehensive and fearful during the ________ phase of socialization.
A. antecedent B. encounter C. assimilation D. anticipatory
Reference groups serve which two functions?
a. membership and nonmembership function b. voluntary and involuntary function c. comparative and referent function d. comparative and normative function